Frequently Asked Questions (FAQ)
**Q: What makes VeluxeEdge cases different?**
A: Our cases are made with forged carbon fiber for maximum durability and style. They’re lightweight, MagSafe-compatible, and built for daily use.
**Q: How long does shipping take?**
A: Orders typically arrive within 7–12 business days after dispatch. You’ll receive a tracking number as soon as your order ships.
**Q: Do you accept returns?**
A: Yes — we offer a 30-day return policy. Contact us at veluxedge@gmail.com to begin the return process.
**Q: Are your products MagSafe compatible?**
A: Yes, our cases are fully MagSafe-compatible.
**Q: How do I contact customer service?**
A: You can email us anytime at veluxedge@gmail.com. We aim to respond within 24 hours on weekdays.